Service

While our jewelry is impeccable, we’re just as proud of our excellent customer service. Our goal is to make each person who comes through our doors feel welcome and comfortable.

In addition to the sale of fine jewelry and watches, we offer a number of services for your convenience.

Jewelry and Watch Appraisals
Whether you’re planning to sell your jewelry or watches, or you simply need an appraisal for insurance purposes, Quenan’s can help. Our expertise in the industry will ensure that we give you an accurate appraisal of value of your items.

Jewelry Cleaning, Repair, and Resizing
When you own fine jewelry, particularly those pieces with diamonds or precious gems, you should have it checked twice a year to be sure the stones aren’t loose. We’d be happy to check your pieces for you – and to clean them – free of charge. If your jewelry is in need of repair, resizing, or restoration, you can trust us to do it right the first time. Quenan’s has the expertise and the equipment to do the job in-house. We take pride in our craftsmanship. We pay attention to details and guarantee that your jewelry is cared for as if it were our own.

Watch Cleaning, Repair, and Batteries
Watches should be entrusted only to craftsmen with the knowledge and experience to care for these precision instruments. We have decades of experience with fine watches. We guarantee our work, so you can rest assured that your timepiece will work better than ever after we’ve serviced it. We can also change batteries while you wait for all brands of watches.

Custom Design Work
Whether you have sketches or just ideas, Quenan’s expert jeweler and staff can work with you to create a fresh and timeless piece of jewelry. Our work can be simple or intricate, but is always stunning. With gold or platinum, we can create new settings for your heirloom diamonds and precious gems, which will be treasured for generations.

Gift Wrapping
When you purchase a gift at Quenan’s, we’d be delighted to wrap it for you at no additional charge so that the packaging will be as special as the gift inside.